up3dprinters.co.uk is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof). We collect information about you for three reasons: to process your Order (including payment authorisation), to provide you with the best possible service and to assist in developing the site’s content. We will not e-mail you in the future, unless you have given us your consent (except to confirm orders). We will give you the chance to refuse any marketing e-mail from us, or from any other third party companies in the future.
The type of information we will collect about you includes:
We will never collect sensitive information about you, without your explicit consent.
The personal information which we hold will be held securely, in accordance with our internal security policy and English law.
All information submitted within the order process is encrypted to ensure your personal and sensitive information is kept secure. You can tell that a page is secure when ‘http’ appears in front of ‘www.up3dprinters.co.uk ‘ in your browser’s address window. In addition, a small padlock will be displayed at the bottom of your browser window. You can verify the validity of our security license by double clicking on the padlock.
We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer, select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’). The information collected in this way can be used to identify you unless you modify your browser settings. We also aggregate this data to perform statistical analyses of the characteristics and behaviour of our registered users and non-registered visitors.
Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.
Sometimes, we may specifically ask for information about you, when you sign up to use a service, or when you order a product. We will need certain information such as your name and address, in order to provide you with that service or product. Furthermore, we may also use that information to let you know of additional products or services that we feel may be of interest to you. You can easily choose not to receive such information by letting us know on the registration screen, when you sign up for the product or service.
Every time you connect to our website, we store a log of your visit, which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.
up3dprinters.co.uk may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by email or by an announcement on the website.
If you have any questions or comments about privacy, you should contact us directly by email or post.