UP Support

This is where you’ll find the latest UP software and manuals, and connect with our UK-based team for professional support.

Here to help

Raise a support ticket

We want to solve any issue you have as quickly as possible. Click on the button below to raise a support ticket, and use this short form to give us everything we need to get started.

Fill in as many details as you can – such as model and serial number, which software you’re using, and a description of the problem – as well as the best way to contact you, and we’ll be in touch with a solution.

Raise a support ticket


Visit our online technical forum to connect with other users, get professional support, or find the latest manuals, documents and software. Read other users’ posts or leave a comment or start a thread – it’s there to make sure you get the most from your 3D printer.

Go to the forum

Manual downloads

UP mini

User manual for the UP mini 3D printer

UP Plus 2

User manual for the UP Plus 2 3D printer


User manual for the UP BOX 3D printer